For most standard delivery items, an email will be sent at point of despatch which will contain tracking information for your consignment. If you do not receive this email, this will most likely mean that your items are being sent direct from the supplier. A delivery attempt will be made within the lead times advised on the product description. If you are unavailable to receive your delivery, a further delivery attempt will be made on the next available working day. A card will also be left with the couriers contact details, should you wish to arrange a more convenient day.