Our standard delivery service operates between 8am to 7pm Monday to Friday. You will be notified of your order being dispatched via email/text.

We aim to deliver most items within 3-5 working days of an order being placed. Over busy periods delivery may take up to 5-10 days for delivery. Some products have an extended delivery time as they are delivered direct from the manufacturer and the estimated delivery time for these items will be indicated on the product description.

Every possible effort will be made to deliver your order within the delivery lead times advised, however in the rare event that we are unable to do so, we will notify you at the earliest opportunity.

We use variety of different carriers and delivery options to deliver our parcels. If you have any questions concerning where your delivery is once it has left our distribution centre, please use the link provided My Account

Our Delivery options are varied, and we offer a number of different options for you to select at the point where you have finished shopping.

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 Standard delivery – On Small Items

  • £4.99 for delivery of small items to Mainland UK
  • £9.99 for delivery to Northern Ireland, Highlands and Isles
  • 3-5 working days for delivery
  • When you checkout we'll provide an estimated delivery date for your entire order

Express delivery – On Small Items, not available around Bank Holidays, Christmas week or Easter weekend

  • £5.99 for delivery of small items to UK Mainland.
  • We do not offer Express delivery to Northern Ireland, Highlands and Isles
  • When you checkout we'll provide an estimated delivery date for your entire order

Standard delivery – On Large Items

  • Delivery from £9.99 to £29.99 (prices depend on weights and dimensions)
  • 7 to 10 days for delivery
  • Express delivery is not available on large items
  • Some remote areas are excluded from delivery- see exclusions

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Extra delivery information

Exclusions

We deliver to most postal areas in the UK.

Regrettably, we are not able to deliver large items or furniture to the Isle of Man, Isles of Scilly, Channel Islands, the Highlands, Shetland Islands, BFPO addresses, Northern or Republic of Ireland or overseas.

We also reserve the right to refuse to deliver to addresses that we believe are not secure such as communal or PO Box addresses.

Regular Delivery Items

Regular items are items which fall below 20kg and within the following size ratios.

Length: 610mm Width: 460mm Height: 460mm

Public and bank holidays

Please note that we are unable to deliver on public and bank holidays.

Deliveries requiring a signature

For deliveries that require a signature, our courier will post a card after the first unsuccessful attempt so you can call the courier to re-arrange a suitable delivery time. If after 3 days they haven't heard from you, they will try to deliver. If you haven't made contact with them within 5 days the order will be returned to TJ Hughes.

International delivery

We do not currently provide an international delivery service.