Please use the section below to contact TJ Hughes regarding any online or telephone queries.
Store queries will be dealt with by the store directly, if you wish to contact your local store the details can be found in the Store Locator section of the website – non website or telephone queries may take longer to resolve.
We want to provide the best service available and all queries will be responded to within 5 days (not inclusive of Bank Holidays and Weekends).
Important Note: Our contact centre is closed during the Christmas period and we will be unable to answer queries from the 24th December till the 4th January. If you have a query at this time please wait till January 4th as you will not get a response any earlier.
Returns Our customer service team are extremely busy helping customers receive their goods before Christmas and therefore will not be answering returns queries till after January 4th
Don’t worry though, we have extended our returns period and should our customer service team answer your query later than expected, we will honour your return from the date you fill in your Return Request through our Contact Us Form.